Since 1989, we walk with you the road to the future.
OPM is a global partner that supports Customers from the product development and design stage to the testing and installation until the staff training stage.
In addition, our team composed by multilingual after-sales technicians is always at your side with on-site and online support.
Our management information system allows us to always control the machines in order to meet any request at any time, avoiding Customer disappointment due to the downtime.
TESTING AND INSTALLATION:
Before delivery takes places, rigid control testing, safety inspections and final tests are implemented. After the machine has been installed with our specialized technicians, we provide a classroom and on the job training period.
SPARE PARTS AND SERVICE:
Our technicians are always at the Customer’s side, for technical solutions but also for simple advice on the systems. The service is delivered quickly and with early intervention.
Technical assistance is guaranteed by:
- Telephone lines: (+39) 089-955527
- Fax: (+39) 089-878699
- E-Mail: firstname.lastname@example.org
- Skype: opmstampi
- Contact form: allows all Customers to indicate the type of fault and the action required [ go to form ]
- Tele-assistance: thanks to investments in software applications and specific training of operators, OPM is able to ensure an accurate remote diagnosis, allowing a quick intervention to reactivate the proper functioning or, if it becomes necessary, reset the basic parameters and restart the system.
CERTIFIED SPARE PARTS:
Our system of reordering the components and the sending of spare parts is among the most efficient on the market. We select only the best components, we check all the individual pieces, we ship worldwide with certified carriers.
We always attach to the machines the user’s guide useful both to support all the machine’s operation and maintenance, and to identify the required parts.